FAQs

What types of products does FITTED Underground offer?
Ready to wear, custom size and bespoke garments. 

What is the difference between them?

• Ready to wear clothes are available off the rack in standard sizing. 
• Custom size clothes offer a made to measure option in our ready to wear styles.
• Bespoke clothes are made to your measurements and design specifications.

Ready to wear

What are the benefits of ready to wear?
If they are in stock, ready to wear garments are available for purchase now. They are the most affordable product and can be exchanged for other sizes within a brief period after purchase, as long as the garments remain in new condition.

Do you offer alterations on ready to wear clothes?
Yes. FITTED Underground offers free online hems and free in-store alterations at checkout to help you find your ideal fit with our ready to wear option.

Custom size

What are the benefits of custom size?
Custom size combines bespoke tailoring with the convenience and affordability of ready-to-wear jeans. We've developed a production process that allows us to integrate custom garments into our ready to wear process, without sacrificing quality. These garments are not altered; they are made from the ground up for you in our Brooklyn workshop.

How long does it take to make a custom size garment?
Custom size garments typlically take 4-6 weeks to produce.

Can customers change the design of custom size clothes?
There are limited design adjustms allowed for custom size clothes. Clients can choose to have a button or zipper fly, and can remove the rear pocket arcuates on the back pocket. If you'd like more control over the design process, bepoke jeans are the correct solution. 

Do you gaurantee the fit?
TBU

Bespoke

What are the benefits of bespoke? 
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Get fit

What if i'm too big for you sizing?
TBU

Q: How does it work?
A: Get fit. Shop custom. That's it. 

Q: Where can I get fit?
A: At my workshop in Williamsburg during the week.  Remote fittings will soon be available.  Click here to learn more. 

Q: What if I don't live in NYC?
A: To learn when remote fittings become available, please subscribe to our newsletter.

Q: How long does a fitting take?
A: 10-30 minutes.

Q: What's your return policy?
A: If you're not totally satisfied with your fit, I provide free alterations for up to 30 days after the garment was delivered.

Q: Do you make women's jean?
A: For for my wife and a few select clients! Please contact me if you're interested in women's jeans.

 

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